Gulf Business and TahawulTech look at the systems behind FiLLi's growth from one Dubai cafe to a global network.
Behind every cup of Zafran Chai is a supply chain that has to work the same way in every market. In February, Gulf Business and TahawulTech reported on how FiLLi brought its finance and inventory together on Oracle NetSuite.
FiLLi Head of IT Ahmed Hasanain explained how a single system centralised finance, automated day-to-day workflows and made it easier to work alongside franchise partners. He also described how AI-assisted demand planning helps keep stock where it is needed, because in food and beverage, inventory that sits in a warehouse is cash that is not working.
Oracle NetSuite's Nicky Tozer, Senior Vice President for EMEA, spoke about the way the brand has scaled.
The aim is simple: as FiLLi grows to more than 100 locations across 14 countries, the cup in every one of them should taste the same. Read our story, or find your nearest cafe on the store locator.